← all tips & tricks
plg 2026-06-03 · 4 min

free trials that start with a form aren't free

if the user does work before seeing value, that's a toll booth, not onboarding. show the product first.


here's the pattern: the fix is rarely more tooling, more steps, or more "best practices." it's usually deleting something — a field, a step, a tool — and watching the number you care about go up.

start by measuring the thing itself, not the dashboard's summary of the thing. walk through your own flow like a first-time user who's slightly in a hurry. write down every moment you sigh.

til

every tip should leave you one specific, nameable thing you didn't know before. this box is it.

that's the whole trick. no framework, no webinar. go delete something.